We are here to help
Questions about membership, programmes, volunteering or partnership? Reach us through an official Prosper channel.
Official contact channels
Help us respond well
What to include in your enquiry
- Your name and preferred contact method.
- Your county, subcounty, ward or Community Action Group where relevant.
- A clear description of the membership, programme, partnership or support matter.
- Do not send passwords, PINs or unnecessary sensitive personal information by ordinary email.
Protect yourself from fraud
Verify payment instructions through an official Prosper channel before sending money. Never send funds to an unofficial personal account.
Reach the right team
Choose the office that can help with your enquiry. Use your secure member workspace for identity documents and private financial or welfare records.